The CIO
Vendor-neutral leadership on your side of the table: the roadmap, the budget, the provider decisions and the accountability, without a chief information officer on the payroll.
What we manage
The whole stack, or just the gap you have.
Some companies want a CIO's judgement on their side of the table. Some want the day-to-day managed as well. Both are fine — the service is sized to what the business actually needs, not to a package.
What we bring, and who brings it.
We hold the relationship and the accountability. Where a specialist does the work better, we bring them in, negotiate the terms, and stay responsible for the outcome.
Managed services
The day-to-day running of the estate — support, patching, monitoring and the escalation path — so problems are handled before they become projects.
Security
Security and compliance made defensible rather than assumed: the gaps identified, the priorities sequenced, and the evidence in a form you can actually show someone.
Microsoft 365
Tenant configuration, licensing that matches how the business works, and the governance that stops sprawl turning into cost.
Call centre and customer experience
The telephony and contact platforms your customers actually reach you on, selected and managed against the service you intend to give.
UX and CX
The parts of the experience that sit between your systems and your customers, where technology decisions become business outcomes.
Why the list is not the point.
Hundreds of partner companies sit behind these services, which is exactly why the recommendation follows your requirements rather than our product list. If the right answer is that you need less than you thought, that is the answer you will get.
Let's talk
Bring us the problem that has been sitting on your list.
Tell us what is not working and we will come back with a view.
support@ciomavens.com · 234-260-1154